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Getting started

Fill the clean-water reservoir with the recommended water and saline mixture, attach the appropriate seals, position the device correctly and begin at a comfortable setting.

Start gently and increase only as comfort allows. The goal is a comfortable, steady rinse rather than maximum pressure.

Stinging can occur when the saline concentration or water temperature is uncomfortable. Always prepare the solution according to the supplied instructions.

Using your device

Follow the instructions supplied with your device and any guidance provided by your healthcare professional.

If you have an active infection, significant pain, recent surgery or another medical concern, speak with a healthcare professional before using nasal irrigation.

Cleaning & care

Empty the reservoirs after use and clean the removable components according to the care instructions supplied with your Nasovix.

Only wash components using methods specifically listed in the product care instructions. Do not place electronic components in a dishwasher.

Saline & refills

Use a saline preparation that is suitable for nasal irrigation and prepare it according to the product instructions.

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Shipping & returns

The basics, in plain English.
  • Free worldwide shipping, standard delivery is included with every order
  • 30-day Returns Pact, not right for you? Send it back within 30 days
  • Defective device? Returns are on us, we’ll cover the return shipping cost
  • Fast refunds, processed within 5 business days after your return arrives

Warranty, no asterisks

Clear warranty support without the runaround.
  • 2-year warranty included, every Nasovix device is covered, with no registration required
  • Free replacement for covered faults, if your device fails due to a covered defect, we’ll replace it
  • Battery protection included, covered against significant capacity loss throughout the warranty period
  • Simple claims, no hoops, straightforward warranty support without unnecessary paperwork
  • Just send us a photo, once we have what we need, we’ll review your claim promptly

Still need help?

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